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Keeping Your Business Running
- No Matter What

As the UK’s foremost provider of alternative water services, we’re dedicated to ensuring that every household and business has access to a quality water supply – no matter what. Whatever the need, you can count on us 24/7, 365 days a year.

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Trusted Nationwide

With over 27 years of experience, we are trusted by industries across the UK to deliver high-quality drinking water reliably and expertly. Our resilient, customer-focused solutions ensure an uninterrupted supply when it matters most.

Comprehensive Support

From emergency response to bulk and bottled water deliveries, we provide flexible, cost-effective solutions tailored to keep your operations running smoothly. With our nationwide service, we guarantee a rapid and seamless supply.

Dependable Delivery

With a vast fleet, nationwide reach, and 24/7 operations, we provide a fast, reliable water supply whenever and wherever you need it. Whether addressing emergencies or supporting planned needs, we deliver with scale and precision to keep your business running without disruption.

Our Solutions

Emergency Preparedness

Be Prepared.
Be Protected.
Be WaterTight

Guaranteed Water Resilience, Unmatched Protection. Even a short water disruption can lead to significant financial and operational losses. WaterTight is the industry’s first dedicated water emergency assured response service.

Designed to protect businesses from supply disruptions, WaterTight guarantees priority access to emergency water solutions with rapid response times guaranteeing support is on site within as little as 4 hours (subject to terms). With WaterTight we help you mitigate operational risks, safeguard compliance, and maintain seamless operations.

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Incident Response

Minimise Downtime, Maximise Resilience

Water supply interruptions are costly, unpredictable and on the rise – whether from burst pipes, infrastructure failures or extreme weather.

At Water Direct, we’re always ready to respond. Our nationwide incident response service, led by dedicated Emergency Coordinators, ensures a fast, reliable water supply whenever and wherever it’s needed. With 24/7 support, we help safeguard your operations, minimise downtime and keep your business running smoothly.

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Planned Bulk Supply

Stay Ahead with 24/7 Bulk Water Deliveries

Always prepared, never disrupted. Whether it’s planned maintenance, an emergency, or scaling up, our flexible bulk water delivery services keep your operations running smoothly, 24/7.

From filling reservoirs and tanks to injecting directly into your network or providing large-scale bottled water, we offer tailored, cost-effective services designed around your needs.

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What Sets Us Apart

Customer First,
Always

Our experts work as your trusted partner, collaborating closely with you to ensure your water needs are met efficiently and with minimal disruption.

Uncompromising Quality

Guaranteed drinking-water quality, backed by a rigorous quality management system for complete peace of mind.

Unmatched Operational Scale

Rapid nationwide response, with industry-first SLAs, supported by the UK’s largest specialist tanker fleet and the Nationwide Bottled Water Bank.

Alternative Water Supply Leaders

With a proven track record of delivering nationwide projects for water utilities and over 750 commercial clients.

Your Trusted Partner

27+ Years

Industry heritage

With over 27 years of industry leadership, we deliver expert, reliable, and innovative water solutions.

10,000+

Industry experience

With up to 10,000 successful projects completed annually, we provide proven expertise, reliability, and efficiency to our customers nationwide.

£60,000

Customer impact

Our reliable water solutions help businesses avoid costly disruptions, saving clients an average of £60,000 per hour in downtime last year.

Business Sectors We Work With

Digital Infrastructure

We provide scalable, customisable water solutions designed to support data centres, telecom networks, and other mission-critical operations. With rapid emergency response, nationwide coverage, and guaranteed resilience, we help you mitigate risks and ensure optimal performance.

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Facilities Management

Whether managing routine operations or responding to emergencies, our cost-effective, high-quality water supply services ensures business continuity, regulatory compliance, and exceptional service delivery - helping you meet evolving demands without disruption.

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Industry & Manufacturing

Whether it's cooling, cleaning, or production, our service prevents costly downtime and regulatory issues, so you can focus on what matters most—enhancing your productivity and strengthening your operational resilience.

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We're trusted by:

For further information

Call 0345 345 1725 anytime, the team is available 24/7

Chat to one of our team now via the online chat.